Terms of service

TERMS OF SERVICE

Last updated: 30th December, 2025

Welcome to RAW BEINGS. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services (the “Services”). By visiting our site and/or purchasing something from us, you agree to be bound by these Terms.

If you do not agree to these Terms, you may not access or use the Services.

1. ABOUT RAW BEINGS

RAW BEINGS operates this website and online store. Our store is hosted on Shopify Inc., which provides us with the ecommerce platform that allows us to sell our products and services.

2. ELIGIBILITY

By using the Services, you represent that you are at least the age of majority in your jurisdiction, or that you have permission from a parent or legal guardian to use the Services.

3. PRODUCTS, DROPS & AVAILABILITY

  • All products are sold on a first come, first served basis unless explicitly stated otherwise.

  • Adding an item to your cart does not reserve it.

  • We do not guarantee product availability and items may sell out at any time.

  • We reserve the right to limit quantities or cancel orders at our discretion.

4. PRICING & PAYMENTS

  • All prices are displayed in the currency shown on the website.

  • Prices may change at any time without notice.

  • We accept payment methods made available through Shopify.

  • You agree to provide current, complete, and accurate payment information.

  • International orders may be subject to customs duties, taxes, or fees, which are the responsibility of the customer.

5. SHIPPING & DELIVERY

  • Processing and shipping times are estimates only and not guaranteed.

  • We are not responsible for delays caused by carriers, customs, or events outside our control.

  • Risk of loss passes to you once the order is handed to the shipping carrier.

  • Incorrect shipping details provided by the customer may result in delays or lost packages for which we are not responsible.

6. RETURNS, REFUNDS & EXCHANGES

Our return and refund practices are outlined in our Returns Policy, which forms part of these Terms.

Unless otherwise stated:

  • Items must be returned unworn, unwashed, and in original condition.

  • Sale or promotional items may be final sale.

  • Return shipping costs are the responsibility of the customer unless the item is faulty.

  • We reserve the right to refuse returns that do not meet our conditions.

7. ORDER CANCELLATIONS & FRAUD

We reserve the right to cancel or refuse any order if we suspect fraud, unauthorized transactions, or abuse of our policies. In such cases, we may attempt to contact you or issue a refund.

8. INTELLECTUAL PROPERTY

All content on this site, including designs, logos, images, graphics, and text, is the property of RAW BEINGS or its licensors and is protected by intellectual property laws.

You may not reproduce, distribute, or use our content without prior written permission.

9. USER CONDUCT

You agree not to:

  • Use the Services for unlawful purposes

  • Interfere with or disrupt the operation of the website

  • Submit false or misleading information

  • Attempt to gain unauthorized access to any part of the Services

10. MARKETING & COMMUNICATIONS

By providing your email address or phone number, you consent to receive transactional and marketing communications, including emails and SMS messages, where permitted by law.

  • You may unsubscribe from emails at any time.

  • You may opt out of SMS messages by replying STOP or following the instructions provided in the message.

11. THIRD-PARTY SERVICES & LINKS

Certain services, content, or features may be provided by third parties. We are not responsible for third-party websites, services, or content and encourage you to review their terms and policies.

12. DISCLAIMER OF WARRANTIES

The Services and all products are provided “as is” and “as available”, without warranties of any kind, express or implied, except as required by law.

13. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

  • RAW BEINGS shall not be liable for any indirect, incidental, or consequential damages.

  • Our total liability shall not exceed the amount paid by you for the product giving rise to the claim.

Nothing in these Terms limits rights that cannot be excluded under Australian Consumer Law.

14. INDEMNIFICATION

You agree to indemnify and hold harmless RAW BEINGS from any claim or demand arising out of your breach of these Terms or your misuse of the Services.

15. GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of Australia, without regard to conflict of law principles.

16. CHANGES TO THESE TERMS

We reserve the right to update or replace these Terms at any time. Changes will take effect once posted on this website. Continued use of the Services constitutes acceptance of the updated Terms.

17. CONTACT

For questions about these Terms, please contact us at:
📧 rawbeings0@gmail.com
📸 Instagram: @raw.beings